Housing Support Officer - Community Based Housing Services

If you want to make a real impact on the lives of others join Galway Simon Community where we work towards eliminating homelessness through advocacy, education and campaigning in line with our values of compassion, community and collaboration.

Contract Details Permanent, 37-hour week on average as part of a 4-week rolling roster.

Location Galway City

Salary HSE Social Care Worker salary scale 01/10/2024 €38,951 – €53,970

Benefits

• Sundays: Time and a Half 

• Public Holidays: Double Time

• Sleep Over Premium

• 25 Days Annual Leave

• Employee Pension Scheme

• Employee Assistance Program 

• Education Assistance Scheme

• Bike to Work Scheme 

• Death in Service (2x basic salary)

Job Summary

Housing Support Officers act as key workers to clients, alongside Support Assistants, in a residential service for clients with complex care and support needs, delivering practical and emotional supports to clients as part of their overall support plan.

Key Responsibilities

• Clients - Support clients from all backgrounds and experiences, in a calm, trauma informed, harm-reduction approach to implement client support plans that maximise their health, self-care, education, community engagement, home management skills, and their overall well-being with the goal of independent living.

• Compliance - Stay compliant with all organisation policies, stay up to date on mandatory training, participate in routine maintenance, inspections and cleaning in line with health and safety standards.

• Service Delivery - Ability to lead a shift effectively, systematically log and record all interventions with and behalf of clients on relevant systems, work in an organised and efficient manner with clear communication within the team to deliver high-quality professional service.

• General - Willingness to adapt as needed to support client and service needs.

• Values - Demonstrate the Galway Simon Community values compassion, community and collaboration.

This job description is not intended to be an exhaustive list of responsibilities.

Essential Requirements

• Qualification - Degree in social care or similar and have submitted an application for CORU registration as a Social Care Worker or are currently registered.

• Experience - 1-years relevant experience in a similar role in a care setting.

• Driving - Valid, full driving licence

Desirable:

• Knowledge/Experience of homeless sector.

• Trauma informed approach.

• Access to own vehicle and ability to obtain insurance for business use (cost covered by organisation)

Closing date midnight on 05/04/2026

Galway Simon Community is an equal opportunities employer and welcomes applications from all sections of the community.